Monday, 25 September 2006

Reasons for conflict between departments

Reasons for Conflict

The following are important reason for conflict between department

Different Function

The different department is performing different function and the function have some role in personality development. The different people are trained in a different ways . The accountant department is more compliance oriented where the marketing department is more cooperative oriented. Therefore different personalities is one of the cause of conflict.


Dependence 

Some department depends on other department and if other department poor performance may also effect the performance . This situation may lead a conflict and a blame game may start between the departments.Example of dependence may be when the production process is split in may department and one department can only start work when other department finished it works.


Resources Allocation

Sometime more resource are allocated to some department and other department find themselves deprived from the resource of the organization. for example the marketing department may have customer entertainment budget .

Power Structure

Some department exercise some power on other department . for example the finance department ask the production department to submit the production report etc. The use of power by one department on other department may also create conflict.


Reward Structure

The some department may have good reward as compared to other for example a marketing team may get a bonus for bringing new business to the organization. The other department may feel bad in this situation.

Special Status

Some time some department has some special perks and villages due to nature of work. The famous example is the entertainment budget of marketing department and marketing staff and marketing staff also enjoy the special meals with customer. The other department may take those perks and special powers negatively.

Limited Resources

if there are limited resources within organization . every department would try to get the maximum share irrespective of its role and requirement.The scarcity of resources may create conflict among the department.

Lack of Structure

The lack of structure and system in the organization is also create the conflict among the department .The every department think itself the most crucial for the organization and want to implement the specific agenda.


Conflict of Role

Sometime the poor role definition may also create the conflict among the department.




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