Thursday, 25 September 2008

Stakeholder objective in organization

There are different stakeholder in organization and the have different objective.


Employee objectives

Job Security

The one of the important objective of the employee they want job security. This Job security will bring the peace in the lives of employee and they can focus on work and their social life.


Health working condition

The second objective is safety in working condition. The employee want safe and secure for his work. The employee would be more happy if provided with a pleasant working environment . The minimum health standards is the basic right and demand of the employees.


Reward for Services

The employee want appropriate reward of his services. The employee want recognition of his services in financial terms.

Career Development

The employee want to grow in his career and therefore he expect different training and growth opportunity from the organization.


Customer Objectives

Quality Product at reasonable price

The first demand of customer is that he must get right product for his price. and the definition for right product is very simple and clear that a quality product at reasonable price. The quality may be define in different way for different product .

Characteristic of quality product


  1. Use standard raw material
  2. Durable Product
  3. Meet expected performance level
  4. Comfortable
  5. Reliable
  6. International standard for health
  7. Features




Promised Services

In case of service industry the customer expectation is that promises will be fulfilled by the organization in true letter and spirit. in service industry no tangible thing is being offered therefore it is more important to keep your promise otherwise the customer will switch to your competitor.



Supplier objective

Regular business

The supplier is interest to get continue business order from the organization.

Payment of good in time

The second objective of supplier to receive the due payment in time.



Society objective

environmental issue

The society does not want to pollution due to the industry in the area.

Social Service

the society expect that business do something good for the society . The example of organization contribution may



  1. Public library
  2. Drainage system
  3. Public park
  4. Charity
  5. Small Hospital
  6. Small infrastructure improvements







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